Recommended Solutions to Printing Problems (page 2)

Printer drivers are complex pieces of software, and they are the source of many problems, because they are usually written in a hurry at the last moment and are inadequately tested. Here are a few of the printer driver problems that have come up in the past:

•The last character in a line of text is missing.
•Form lines are missing when you print.
•Death Certificate or other forms print to 2 pages

It is quite possible for bugs and crashes to be very specific. They may result from your printing a particular report, so that some formats cause the problem while others do not; or some fonts may cause the problem while others do not. This is what makes printer driver bugs so hard to trace.

There are three solutions:

•Get an updated printer driver
•Use a different printer driver
•Replace your printer with one recommended for Last Writes®

Get an updated printer driver

The first, and best, solution to a printer driver bug is to get a newer and better printer driver. If one exists, you can get it from the supplier of the printer driver- normally either Microsoft or the printer manufacturer.

You can see information about downloading new drivers from Microsoft by looking up "Drivers, downloading" in the Windows help.

Solution of last resort

If the above measures have not corrected your printing problems, the final step is:

•Replace your printer with one recommended for Last Writes®